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Terms of service

 

OVERVIEW

Welcome to Guitares Perro! The terms “we,” “us,” and “our” refer to Guitares Perro. Guitares Perro operates this shop and website, including all information, content, features, tools, products, and related services, in order to provide you, as a customer, with a personalized shopping experience (collectively, the “Services”). Guitares Perro is a store powered by Shopify, which enables us to provide the Services.

The Terms of Use below, along with all related policies (the “Terms of Service” or “Terms”), describe your rights and responsibilities when using the Services.

Please read these Terms of Service carefully, as they contain important information about your legal rights and cover areas such as disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and by our Privacy Policy [LINK]. If you do not agree to these Terms of Service or this Privacy Policy, you must not use or access our Services.


SECTION 1 – ACCESS AND ACCOUNT

By accepting these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you give us permission to allow any minor under your responsibility to use the Services on devices you own, purchase, or manage.

To use the Services—including accessing or browsing our online stores, or purchasing any of the products or services we offer—you may be required to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all information you provide in our stores is accurate, current, and complete, and that you have all necessary rights to provide such information.

You are solely responsible for maintaining the security of your account credentials and for all activities that occur under your account. You are not permitted to transfer, sell, assign, or license your account to another person.


SECTION 2 – OUR PRODUCTS

We have made every effort to provide an accurate representation of our products and services in our online stores. However, please note that product colors or appearance may differ from how they appear on your screen due to the device you use, its settings, and its configuration.

We do not guarantee that the appearance or quality of the products or services you purchase will meet your expectations or match the descriptions or representations in our online stores.

All product descriptions are subject to change at any time without notice, at our sole discretion. We reserve the right to remove any product at any time and may limit quantities of any product offered to any person, geographic region, or jurisdiction, on a case‑by‑case basis.


SECTION 3 – ORDERS

When you place an order, you are making an offer to purchase. Guitares Perro reserves the right to accept or reject your order for any reason, at its discretion. Your order is not accepted until Guitares Perro confirms its acceptance. We must receive and process your payment before your order is accepted.

Please review your order carefully before submitting it, as Guitares Perro may not be able to accommodate cancellation requests after an order has been accepted. If we do not accept, modify, or cancel an order, we will attempt to notify you using the email address, billing address, and/or phone number provided at checkout.

Your purchases may be returned or exchanged only in accordance with our Refund Policy [LINK].

You represent and warrant that your purchases are for personal or household use and not for commercial resale or export.


SECTION 4 – PRICING AND BILLING

Prices, discounts, and promotions may change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be listed in your order confirmation email. Unless otherwise stated, displayed prices do not include taxes, shipping and handling fees, customs duties, or import charges.

Prices displayed in our online stores may differ from prices offered in physical stores or in online stores operated by third parties. We may offer promotions from time to time that affect pricing and are governed by terms separate from these Terms. In the event of a conflict between promotional terms and these Terms, the promotional terms will prevail.

You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made in our stores. You agree to promptly update your account and other information, including your email address, credit card numbers, and expiration dates, so that we can complete your transactions and contact you if needed.

You represent and warrant that (i) the credit card information you provide is true, correct, and complete; (ii) you are duly authorized to use that credit card; (iii) charges incurred by you will be honored by your credit card company; and (iv) you will pay the amounts charged at the posted prices, including shipping and handling fees and applicable taxes.


SECTION 5 – SHIPPING AND DELIVERY

We are not responsible for shipping or delivery delays. All shipping times are estimates and are not guaranteed. We are not responsible for delays caused by carriers, customs processing, or events beyond our control. Once we transfer the products to the carrier, title and risk of loss pass to you.


SECTION 6 – INTELLECTUAL PROPERTY

Our Services—including, without limitation, all trademarks, trade names, text, displays, images, graphics, product reviews, videos, audio, and the design, selection, and arrangement thereof—are the property of Guitares Perro, its affiliates, or its licensors, and are protected by U.S. and foreign patent, copyright, and other intellectual property laws.

These Terms permit you to use the Services for personal, non‑commercial purposes only. You may not reproduce, distribute, modify, create derivative works, publicly display, publicly perform, republish, download, store, or transmit any material from the Services without our prior written consent.

Except as expressly provided herein, nothing in these Terms grants or should be interpreted as granting any license or rights under any patent, trademark, copyright, or other intellectual property of Guitares Perro, Shopify, or any third party. Unauthorized use of the Services may violate intellectual property laws. All rights not expressly granted herein are reserved by Guitares Perro.

The names, logos, product and service names, designs, and slogans of Guitares Perro are trademarks of Guitares Perro or its affiliates or licensors. You may not use these trademarks without prior written consent. Shopify’s names, logos, product and service names, designs, and slogans are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans appearing on the Services are trademarks of their respective owners.


SECTION 7 – OPTIONAL TOOLS

You may have access to third‑party tools offered as part of the Services, which we do not monitor and over which we have no control or influence.

You acknowledge and agree that we provide access to such tools “as is” and “as available,” without any warranties, representations, or conditions of any kind and without endorsement. We assume no liability arising from or relating to your use of optional third‑party tools.

Any use of optional tools offered through the site is entirely at your own risk and discretion, and you must ensure that you are familiar with and approve the terms under which such tools are provided by the relevant third‑party provider(s).

We may also, in the future, offer new features through the Services (including new tools and resources). Such new features will also be considered part of the Services and will be subject to these Terms of Service.


SECTION 8 – THIRD‑PARTY LINKS

The Services may contain materials and hyperlinks to websites provided or operated by third parties (including embedded third‑party features). We are not responsible for reviewing or evaluating the content or accuracy of third‑party materials or websites you choose to access. If you decide to leave the Services to access such materials or websites, you do so at your own risk.

We are not responsible for any harm or damages related to your access to third‑party websites or your purchase or use of products, services, resources, or content from third‑party websites. Please review third‑party policies and practices carefully and ensure you understand them before engaging in any transaction. Complaints, claims, concerns, or questions regarding third‑party products or services should be directed to the relevant third party.


SECTION 9 – RELATIONSHIP WITH SHOPIFY

[NOTE TO MERCHANT: This section describes the relationship between Shopify and your store and must not be removed or modified.]

Guitares Perro is powered by Shopify, which enables us to provide the Services. However, sales and purchases made in our Store are conducted directly with Guitares Perro. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of the sales between you and Guitares Perro, including any harm, damage, or loss resulting from purchased products or services. You expressly release Shopify and its affiliates from any claims, damages, and liabilities arising from or relating to your purchases and transactions with Guitares Perro.


SECTION 10 – PRIVACY POLICY

All personal information we collect through the Services is subject to our Privacy Policy, available here [LINK], and certain personal information may be subject to Shopify’s Privacy Policy, available here. By using the Services, you acknowledge that you have read these privacy policies.

Because the Services are hosted by Shopify, Shopify collects and processes personal information regarding your access to and use of the Services in order to provide and improve the Services. Information you submit through the Services will be transmitted to and shared with Shopify and third parties who may be located in countries other than your own, in order to provide services to you. See our Privacy Policy [LINK] for more details on how we, Shopify, and our partners use your personal information.


SECTION 11 – FEEDBACK

If you submit, upload, post, email, or otherwise transmit ideas, suggestions, feedback, reviews, proposals, packages, or other content (collectively, “Feedback”), you grant us a perpetual, worldwide, sublicensable, royalty‑free license to use, reproduce, modify, publish, distribute, and display such Feedback in any medium and for any purpose, including commercial purposes.

You represent and warrant that (i) you own or have all necessary rights to all Feedback; (ii) you have disclosed any compensation or incentive received in connection with your submission of Feedback; and (iii) your Feedback complies with these Terms.

We have no obligation to (1) maintain the confidentiality of your Feedback; (2) compensate you for your Feedback; or (3) respond to your Feedback.

We may, but are not obligated to, monitor, edit, or remove Feedback that we determine, in our sole discretion, to be unlawful, offensive, threatening, defamatory, pornographic, obscene, or otherwise objectionable, or that violates intellectual property rights or these Terms.

You agree that your Feedback will not violate any third‑party rights, including copyright, trademark, privacy, personality, or other personal or proprietary rights. You also agree that your Feedback will not contain defamatory, unlawful, abusive, or obscene material, nor any computer virus or malware that could affect the operation of the Services or any related website. You may not use a false email address, impersonate another person, or mislead us or third parties as to the origin of any Feedback. You are solely responsible for the accuracy of your Feedback. We assume no responsibility for any Feedback posted by you or any third party.


SECTION 12 – ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, information on or within the Services may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times, or availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to modify or update information or cancel orders if any information is inaccurate, at any time and without notice (including after you have submitted your order).


SECTION 13 – PROHIBITED USES

You may access and use the Services only for lawful purposes. You may not access or use the Services, directly or indirectly:

(a) for unlawful or malicious purposes;
(b) to violate any international, federal, provincial, state, or local law, rule, or regulation;
(c) to infringe upon our intellectual property rights or those of others;
(d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or injure any of our employees or any other person;
(e) to submit false or misleading information;
(f) to send, receive, upload, download, use, or reuse any material that does not comply with these Terms;
(g) to transmit or send unsolicited advertising or promotional material, including “junk mail,” “chain letters,” “spam,” or similar solicitations;
(h) to impersonate or attempt to impersonate another person or entity;
(i) to engage in any conduct that restricts or inhibits anyone’s use or enjoyment of the Services, or that may harm Guitares Perro, Shopify, or users of the Services, or expose them to liability.

Additionally, you agree not to:

(a) upload or transmit viruses or malicious code that may affect the functionality or operation of the Services;
(b) reproduce, duplicate, copy, sell, resell, or exploit any part of the Services;
(c) collect or track the personal information of others;
(d) engage in spamming, phishing, pharming, pretexting, crawling, or scraping;
(e) interfere with or circumvent the security features of the Services or any related website.

We reserve the right to suspend, disable, or terminate your account at any time, without notice, if we believe you have violated any part of these Terms.


SECTION 14 – TERMINATION

We may terminate this agreement or your access to the Services (or any part thereof) at our sole discretion, at any time and without notice, and you will remain liable for all amounts due up to and including the date of termination.

The following sections will continue to apply after termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver; Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provision that by its nature should survive termination.


SECTION 15 – DISCLAIMER OF WARRANTIES

Information presented on or through the Services is made available solely for general informational purposes. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability arising from reliance placed on such materials by you or any other visitor to the Services, or by anyone informed of their content.

EXCEPT AS EXPRESSLY STATED BY Guitares Perro, THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” FOR YOUR USE, WITHOUT ANY REPRESENTATION, WARRANTY, OR CONDITION OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON‑INFRINGEMENT. WE DO NOT WARRANT THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR‑FREE. SOME JURISDICTIONS LIMIT OR DO NOT ALLOW THE DISCLAIMER OF IMPLIED WARRANTIES, SO THE ABOVE DISCLAIMER MAY NOT APPLY TO YOU.


SECTION 16 – LIMITATION OF LIABILITY

TO THE EXTENT PERMITTED BY LAW, IN NO EVENT SHALL Guitares Perro, OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, OR LICENSORS, OR THOSE OF SHOPIFY AND ITS AFFILIATES, BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING BUT NOT LIMITED TO LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS, OR ANY SIMILAR DAMAGES, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, ARISING FROM YOUR USE OF THE SERVICES OR ANY PRODUCT OBTAINED THROUGH THE SERVICES, OR FOR ANY OTHER CLAIM RELATED IN ANY WAY TO YOUR USE OF THE SERVICES OR ANY PRODUCT, INCLUDING BUT NOT LIMITED TO ANY ERRORS OR OMISSIONS IN ANY CONTENT, OR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF THE SERVICES OR ANY CONTENT (OR PRODUCT) POSTED, TRANSMITTED, OR MADE AVAILABLE THROUGH THE SERVICES, EVEN IF ADVISED OF THEIR POSSIBILITY.


SECTION 17 – INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Guitares Perro, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any losses, damages, liabilities, or claims, including reasonable attorney fees, payable to a third party due to or arising from (1) your violation of these Terms of Service or any documents they incorporate by reference, (2) your violation of any law or third‑party rights, or (3) your access to or use of the Services.

We will notify you of any indemnifiable claim, provided that failure to promptly notify you does not relieve you of your obligations unless you are materially prejudiced. We may control the defense and settlement of such claim at your expense, including the choice of counsel, but we will not settle any claim requiring non‑monetary obligations from you without your consent (which must not be unreasonably withheld). You will cooperate in the defense of indemnified claims, including providing relevant documents.


SECTION 18 – SEVERABILITY

If any provision of these Terms of Service is deemed unlawful, void, or unenforceable, that provision will nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion will be deemed severed from these Terms without affecting the validity and enforceability of the remaining provisions.


SECTION 19 – WAIVER; ENTIRE AGREEMENT

Our failure to exercise or enforce any right or provision of these Terms does not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or regarding the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including prior versions of the Terms of Service).

Any ambiguity in the interpretation of these Terms shall not be construed against the drafting party.


SECTION 20 – ASSIGNMENT

You may not delegate, transfer, or assign this Agreement or any of your rights or obligations under these Terms without our prior written consent, and any attempt to do so will be null and void. We may transfer, assign, or delegate these Terms and our rights and obligations without consent or notice to you.


SECTION 21 – GOVERNING LAW

These Terms of Service and any separate agreement under which we provide you Services shall be governed by and interpreted in accordance with the federal and state or provincial courts in the jurisdiction where Guitares Perro is headquartered. You